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COVID-19 FAQ's

Do you have questions about how COVID-19 could affect you and your studies? See our answers below. 

Q: Will we return to On Campus teaching during Trimester 2 2020?

A: No, all classes will remain online for all of T2. Macleay College does not want to expose any of our students or our staff to any risk and we believe that this is the only sensible choice to make.  The logistics of a ‘mid-term’ return are complex and also highly disruptive and we feel that a clear position for the entire trimester is best for everyone.

Q: Will the Sydney and Melbourne campuses be open for access to computers and equipment?

A: Yes, however students will be expected to follow very strict social distancing rules and cleaning protocols while on campus. We will also limit the number of people we can allow on campus at any one time. Please contact registrar@macleay.edu.au if you have any questions regarding a campus visit.

Q: Do I need to make a booking if I want to come on to campus?

A: Yes, you will need to check-in on arrival and adhere to a number of clear instructions from Macleay staff. You should also check the campus opening hours before making any plans. Please contact registrar@macleay.edu.au if you would like to make a booking to access the campus.

Q: What if I have problems studying at home?

A: We understand that some students may have technical issues at home, others might just live in a busy house! Make sure you speak to your lecturer(s), they will be able to point you in the right direction for any support you might need. There are lots of people here to help you, you just need to ask.

Q: When will we be back to normal?

A: Great question! None of us really know at this stage but we are reviewing the situation constantly. We are considering both government and scientific advice and we are also collaborating with several universities and colleges about the best pathways back.   As we have said on a number of occasions, the safety of our students and of our staff remain our #1 priority.

Q. Now that we have moved to online, does the timetable stay the same?

A. Yes, absolutely. Your classes will run at the same time each week.

Q. Are assessments still due on the dates listed on Moodle?

A. Yes, assessment due dates have not changed.

Q. Are all classes still 3 hours? (1.5 hours in Journalism)

A. This will vary by class. Your lecturer will discuss your class plan each week. Make sure you check your Macleay emails for regular updates. 

Q. Is attendance mandatory?

A. We urge you to take part in as many online classes as you can; we do not want you to fall behind with your studies. 

Q. What if I cannot access wifi for the class time?

A. Make sure you inform your lecturer if you are having any problems accessing your online class. 

Q. What about group work?  How will this work now that we have moved to online?

A. Again, your lecturer will discuss ways for you to manage this in the new online environment. 

Q. Are counselling services still available?

A. Most definitely. Melbourne students should contact Garrett at wellbeing@macleay.edu.au and Sydney students Gabriela at gdinatal@macleay.edu.au or Lynelle Scott-Aitken at lscottaitken@macleay.edu.au or book online. They are available Monday to Friday.

Q. What about Academic Skills support?

A. Sam in Sydney and Matt in Melbourne are online and are waiting to hear from you. They will also be running a series of workshops and drop ins. Make sure you look out for emails for all of the details. 

Q. What about library assistance? 

A. For all Sydney and Melbourne library questions, including researching information for assignments or Harvard Macleay referencing, please email mlindhout@macleay.edu.au. Don't forget to check out our Research Databases on Moodle for academic journal articles. For a limited time we also have access to a number of Cambridge University Press Ebooks - please follow the link in Research Databases.

Q. Is Macleay offering any financial support to students during the COVID-19 pandemic? 

A. Macleay College has established a Macleay Support Grant for international and domestic students that are experiencing severe financial hardship and struggling with the costs of living as a result of the COVID-19 pandemic. A Macleay Support Grant is a one-off payment to support students with short-term financial difficulties, such as paying bills, groceries, study-related equipment, health costs or other costs of living. Students will be provided $300 to assist with expenses to support them to continue their studies at Macleay.

To be eligible for a Macleay Support Grant, you must:

  • be a new or continuing student in a Macleay course and currently in Australia
  • pay tuition fees in full 
  • be enrolled in at least three units in Trimester 2 2020 at census date
  • confirm that you are not in receipt of any of the following government support payments: Youth Allowance, ABSTUDY or Austudy
  • complete a short application form for approval to receive the Grant.

For domestic fee-help students, the 25% Fee-Help loan fee has been removed and this will apply to units of study undertaken in Trimester 2.

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