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COVID-19 FAQ's

Do you have questions about how COVID-19 could affect you and your studies? See our answers below. 

Q: Will we return to On Campus teaching during Trimester 3 2020?

A: No, all classes will remain online for all of T3. Macleay College does not want to expose any of our students or our staff to any risk and we believe that this is the only sensible choice to make. The logistics of a ‘mid-term’ return are complex and also highly disruptive, and we feel that a clear position for the entire trimester is best for everyone.

Q: Will the Sydney and Melbourne campuses be open for access to computers and equipment?

A: Yes, the Sydney campus will be open Wednesday and Thursday from 10.00 am to 4 pm. Students can access the Sydney campus by appointment by contacting support@macleay.edu.au. While on campus students will be expected to follow very strict social distancing rules and cleaning protocols. Please contact support@macleay.edu.au if you have any questions regarding a campus visit.

The Melbourne campus is closed until further notice due to the COVID-19 restriction in effect for Victoria.

Q: Do I need to make a booking if I want to come on to campus?

A: Yes, please contact support@macleay.edu.au if you would like to make a booking to access the Sydney campus. You should also check the campus opening hours before making any plans.

When onsite at the Sydney campus, you will need to check-in on arrival and adhere to instructions from Macleay staff.

Q: What if I have problems studying at home?

A: We understand that some students may have technical issues at home, others might just live in a busy house! Make sure you speak to your lecturer(s), they will be able to point you in the right direction for any support you might need. There are lots of people here to help you, you just need to ask. You can also email support@macleay.edu.au and the Student Services Team can help.

Q: When will we be back to normal?

A: Great question! None of us really know at this stage but we are reviewing the situation constantly. We are considering both government and scientific advice and we are also collaborating with several universities and colleges about the best pathways back. As we have said on a number of occasions, the safety of our students and of our staff remain our #1 priority.

Q. Now that we have moved to online, does the timetable stay the same?

A. Yes, absolutely. Your classes will run at the same time each week.

Q. Are assessments still due on the dates listed on Moodle?

A. Yes, assessment due dates have not changed.

Q. Are all classes still 3 hours? (1.5 hours in Journalism)

A. This will vary by class. Your lecturer will discuss your class plan each week. Make sure you check your Macleay emails for regular updates. 

Q. Is attendance mandatory?

A. We urge you to take part in as many online classes as you can; we do not want you to fall behind with your studies. 

Q. What if I cannot access WIFI for the class time?

A. Make sure you inform your lecturer if you are having any problems accessing your online class. 

Q. What about group work?  How will this work now that we have moved to online?

A. Again, your lecturer will discuss ways for you to manage this in the new online environment. 

Q. Are counselling services still available?

A. We are pleased to announce that Being Found will deliver well-being and counselling services to all Macleay students in trimester three. Garrett Teters, who will be familiar to our Melbourne team, will be the primary practitioner and is available to meet with students between 10:30am and 4pm Monday to Wednesday.

Please note: 

  • Students can make appointments by contacting support@macleay.edu.au or by emailing Garrett Teters directly on gteters@macleay.edu.au
  • Appointments will be available via Zoom and via phone.
  • Additional pastoral care for journalism students from Lynelle Scott-Aiken will continue during trimester three. Please contact Lynelle via lscottaitken@macleay.edu.au.

Q. What about Academic Skills support?

A. Sam in Sydney and Matt in Melbourne are online and are waiting to hear from you. They will also be running a series of workshops and drop ins. Make sure you look out for emails for all of the details. 

Q. What about library assistance? 

A. For all Sydney and Melbourne library questions, including researching information for assignments or Harvard Macleay referencing, please email mlindhout@macleay.edu.au. Don't forget to check out our Research Databases on Moodle for academic journal articles. For a limited time we also have access to a number of Cambridge University Press Ebooks - please follow the link in Research Databases.

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