COVID-19 Updates.
Click here!
Apply now to start in October 2021.
Apply now!
Student login Find a course Apply now
Find a course Apply now
Search

COVID-19 FAQs

Are campuses open?

Macleay is closely monitoring the public health orders of New South Wales and Victoria. The current situation at our campuses are below:

Sydney Campus - Open 

Our new Sydney campus is located at 53 Balfour St, Chippendale NSW 2008 & is now open. Some classes are scheduled to be delivered on campus in T3, commencing October 25. 

Melbourne Campus - Online 

For all students based in Victoria, classes will continue to be delivered online in real time.

Queensland - Online

For all students based in Queensland, classes will continue to be delivered online in real time.

Will my classes be running?

Yes. Trimester 2 classes start on Monday 28th of June. All classes are running as per the timetable.

Sydney classes will run in real time online.

Melbourne classes will run in real time online.

Students in Brisbane and the Gold Coast will attend classes online. 

Is it mandatory to attend classes?

Yes. We urge you to attend all of your classes; we do not want you to fall behind with your studies.

If you are unable to attend your classes, please contact your lecturer or email Student Services at support@macleay.edu.au.

Am I required to wear a mask on campus?

NSW Health strongly recommends the wearing of masks as it assists with reducing transmission of COVID-19.

  • Masks should be worn whenever you are indoors in shared spaces on any campus (including all teaching spaces and study areas).
  • Masks should be worn when working in any indoor shared work spaces (including open plan offices, meeting rooms, reception areas, corridors, tea rooms and amenities, etc).

Exceptions:

  1. Masks do not have to be worn outdoors where people are socially distancing from others by at least 1.5m
  2. Masks do not have to be worn in private offices when no other people are present
  3. Students do not have to wear masks during in-person exams while seated at appropriately spaced desks. They will need to reapply their mask if they get up and move about.
  4. Staff and students working in a shared office at a workstation who are at least 1.5m distance from other people can remove their masks whilst they remain seated at the workstation.  The person will need to reapply their mask if they get up from the workstation or someone approaches within 1.5m.
  5. Staff or students meeting in rooms can agree to remove their masks where they are able to achieve 1.5m distancing.
  6. Masks can be removed whilst eating or drinking
  7. Some staff or students in our community will be unable to wear masks and NSW Health recognise this in a list of exemptions on their mask information page 
  8. Where wearing a mask is making it difficult to communicate the mask may be removed whilst communicating.

It should also be noted that masks are required on public transport, in shops and other public settings, except where the exemptions above apply.

How do I access my classes online?

You can access your online classes via MyMacleay.

If you need assistance to access your online classes, please email helpdesk@macleay.edu.au.

What if I have problems studying at home?

We understand that some students may have technical issues at home, or you might just live in a busy house! Make sure you speak to your lecturer(s), they will be able to point you in the right direction for any support you might need.

You can also email support@macleay.edu.au and the Student Services Team will assist you.

What financial assistance is available for international students?

The Australian Government recently announced pandemic support payments may be accessible by international students who are working and studying in Australia, dependent on their class of visa and meeting eligibility criteria.

If you have been directed to self-isolate or quarantine by NSW Health you may be eligible for the Pandemic Leave Disaster Payment from the Australian Government.

This is a lump sum payment to help you during the 14 days you need to self-isolate, quarantine or care for someone. 

Find out more >

I am an international student. How do I order a food hamper?

Study NSW and Foodbank NSW & ACT are continuing to safely distribute free food hampers to international students across NSW. To order your free 15kg hamper, complete the online form and we will be in touch.

 

Is Academic Skills support still available?

Yes. Academic Skills support is still available and is waiting to hear from you. Make sure you look out for emails on all of the details. Students may contact Dr Manny Aston via email on maston@macleay.edu.au

Can International students travel to Australia?

Macleay College is unable to confirm when students studying outside of Australia, who hold a valid Visa, will be able to enter Australia. For further information on coming to Australia, please visit COVID-19 and the border information from the Australian Government.

What support is there for confirmed or suspected COVID-19 cases?

If you are:

  • awaiting test results for COVID-19 after feeling unwell (i.e., not as part of routine surveillance testing)
  • have tested positive for COVID-19, or
  • have been directed by your state's Health department to self-isolate

Please call 1300 939 888 or email support@macleay.edu.au to discuss how we can support you. 

Contact us

If you have any additional questions, complete the details below and one of our Student Services Advisors will be in touch.

Contact details
New domestic students
Schedule
Mon - Fri: 8:30am to 5:00pm AEST
New international students
Schedule
Mon - Fri: 8:30am to 5:00pm AEST
Current students
Schedule
Mon - Fri: 8:30am to 5:00pm AEST
Partners
Career practitioners
Career practitioners:
Industry partners
Industry partners:
International agents
International agents:
international@macleay.edu.au